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Welcome to COMPASS API

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Getting Started

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Quick Start

1. Authentication: All API calls require a valid JWT token
2. Base URL: http://localhost:2000
3. Content Type: application/json for most endpoints
4. Rate Limiting: Check specific endpoints for any rate limits

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API Overview

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Core Services

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Authentication Flow

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Key Features

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Secure Authentication

• OAuth 2.0 integration with Google and Microsoft
• JWT-based session management
• Role-based access control
• Admin-only endpoints protection

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Comprehensive User Management

• User profile management
• Department assignment and role management
• Permission-based access control
• Account linking and matching

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Department Organization

• Hierarchical department structure
• User assignment and manager roles
• Department-based permissions
• Organizational analytics

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Advanced Email Analytics

• Real-time email monitoring
• Performance metrics and SLA tracking
• Agent productivity analytics
• Client domain insights
• Hourly and trend analysis

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Customer Support Integration

• HubSpot ticket management
• Advanced filtering and search
• Multi-format export capabilities
• Real-time ticket processing

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Audio Transcription

• Automated speech-to-text conversion
• Multi-language support
• Confidence scoring and segmentation
• Transcription management

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Making Your First API Call

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1. Authenticate

# Sign in with Google
curl -X POST 'http://localhost:2000/auth/signin-google/your-auth-code' \
  -H 'Content-Type: application/json'

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2. Use Your Token

# Get user profile with JWT token
curl -X GET 'http://localhost:2000/users/profile' \
  -H 'Authorization: Bearer your-jwt-token'

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Response Format

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Success Response

{
  "message": "Success message",
  "data": {
    // Response data here
  }
}

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Error Response

{
  "error": {
    "code": "ERROR_CODE",
    "message": "Human-readable error message"
  }
}

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HTTP Status Codes

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SDK and Libraries

• JavaScript/Node.js: fetch, axios
• Python: requests
• Java: OkHttp, Retrofit
• C#: HttpClient
• Ruby: Net::HTTP

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Rate Limiting

• Standard endpoints: 1000 requests per hour
• Authentication endpoints: 100 requests per hour
• Export endpoints: 50 requests per hour

X-RateLimit-Limit: 1000
X-RateLimit-Remaining: 999
X-RateLimit-Reset: 1634567890

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Best Practices

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Security

• Always use HTTPS in production
• Store JWT tokens securely
• Implement token refresh logic
• Validate all input data

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Performance

• Use appropriate pagination
• Cache static data when possible
• Implement retry logic for failed requests
• Monitor API usage and optimize

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Error Handling

• Always check HTTP status codes
• Handle rate limit responses gracefully
• Implement exponential backoff for retries
• Log errors for debugging

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Support

• Documentation: This comprehensive guide
• Status Page: Check system status
• Support Email: support@example.com
• GitHub: Report issues and contribute

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What’s Next?

1. Explore Authentication: Learn about our OAuth integration
2. Browse APIs: Discover all available endpoints
3. Try Examples: Use our code samples to get started
4. Build Integration: Start building with COMPASS API